A Branding Broadside

Thoughts on how to help your brand help your business.

Two thoughts on growing margins in a time of flat revenues.

Mary Baum - Monday, June 28, 2010

One's kind of a quick hit. Except that it took 30 years to come up with.

The other, we'll be discussing more over the next several posts.

The quick thought.

We market to make sales. We brand to maintain margins.

The longer thought.

If you took marketing courses in school - and I never did - you learned about the four Ps that supposedly fall under its umbrella:

  • Product.
  • Price.
  • Promotion.
  • Place (meaning distribution).

Only, I think a lot of contemporary businesses would take issue with that set. The definition hardly leaves room for engineering and operations. Not to mention finance.

But I would suggest that the part of product development that has to do with packaging and bundling specific items and services is not only a function of marketing but also has a big effect on a company's brand.

Which lands it right in the purview of the branding consultant.

More and more, rearranging the product lineup and packaging it is a big part of what this branding firm does to help our clients establish premium positioning in their markets.

As we've all seen in the international marketplace, sometimes those product bundles wind up creating not just new positioning but reinventing entirely new product categories.

Take a look at Apple in that regard, for instance.

But even stopping short of the full-on category reinvention, pulling together more valuable product and service bundles can help any business make real money. It can:

  • Capture new sources of revenue.
  • Bring in that new revenue at higher margins.
  • Widen margins with new, high-value offerings in current markets.
  • Maintain margins on current revenue sources - even when the competition is trying to start a price war.

Of course, delivering on the promises implied in those high-value bundles is critical - just like delivering on the promises the existing brand already makes.

More on that in a few days . . .

Is it about passion?

Mary Baum - Monday, June 14, 2010
I've been resisting buying Seth Godin's book Linchpin.

Skimming over his blog posts, not even half paying attention to his relentless promotion of the book. Not bothering to read his definition of one. Telling myself, Oh, it's just another book.

Until tonight, when someone I deeply respect, Francine Hardaway, wrote in her blog about how it changed her life before she even finished reading it. So I clicked on the link, and there was a review by Hugh McLeod, whom I also respect.

Deeply.

The book is now downloaded to my phone - Kindle for iPhone - and I'm crying big tears. These are words I have desperately needed to hear. 

They come from Hugh's review, on Seth's definition of linchpin as artist:

"By Seth’s definition, an artist is not just some person who messes around with paint and brushes, an artist is somebody who does (and I LOVE this term) “emotional work.” 

Work that you put your heart and soul into. Work that matters. Work that you gladly sacrifice all other alternatives for. As a working artist and cartoonist myself, I know exactly what he means. It’s not what you do, it’s the way that you do it."

The way that you do it.

With passion.

Unable to stop until whatever it is, is right.

A blog post. A Tweet (No, I am not the New York Times.)

A logo. 

A home page.

A brand.

Great news! For my client, Cindy Schaper of Sew It Seams, and all of us direct marketers!

Mary Baum - Monday, June 07, 2010
Cindy writes:

I had a customer first thing this morning because of the email.  They about 5 or 6 more.
Email does work.

That was a week ago, based on a campaign we sent on a Thursday around 8 pm. All those customers came in the very next day!

Find her at sewitseamsllc.com.